We know you're going to love your Companion 24/7 Experience, but if you're unsure, we completely understand.  That's why Constant Companion is offering Members the opportunity to purchase a Smart Home system without the hassle.  Eligible Members will be able to try Companion 24/7 and accessories if purchased together for 30 days and be able to request a return without being charged a return fee.  If your're not satisfied with your Companion 24/7 experience, just reach out to our support team within 30 days of delivery and we'll pay for the return of your system and provide a full refund.

 

Who is eligible for Home Trial?

• Members purchasing their first Companion 24/7 Smart Home system
• ​Members who never done Home Trial, or;
• ​Members purchasing Companion 24/7 as a gift for a loved one

What is refundable?

• Smart Home system and accessories purchased together within 30 days
• ​Subscription / Membership fees
• Sales tax

How to request a return?

• Online Chat

• Phone

Home Trial does not apply to the following:

• More than one Companion 24/7 system per order

• Accessories purchased (without a Companion 24/7 system)

 

To learn more about Constant Companion's return policy, contact us:

• Call support at:  941.877.4000

• Email support at:  support@ConstantCompanion.com