Home Trial Program Terms
We know you're going to love your Companion 24/7 Experience, but if you're unsure, we completely understand. That's why Constant Companion is offering Members the opportunity to purchase a Smart Home system without the hassle. Eligible Members will be able to try Companion 24/7 and accessories if purchased together for 30 days and be able to request a return without being charged a return fee. If your're not satisfied with your Companion 24/7 experience, just reach out to our support team within 30 days of delivery and we'll pay for the return of your system and provide a full refund.
Who is eligible for Home Trial?
- Members purchasing their first Companion 24/7 Smart Home system
- Members who never done Home Trial, or;
- Members purchasing Companion 24/7 as a gift for a loved one
What is refundable?
- Smart Home system and accessories purchased together within 30 days
- Subscription / Membership fees
- Sales tax
How to request a return?
Home Trial does not apply to the following:
More than one Companion 24/7 system per order
Accessories purchased (without a Companion 24/7 system)
To learn more about Constant Companion's return policy, contact us:
Call support at: 941.877.4000
Email support at: support@ConstantCompanion.com